Innovative Journal of Medical Imaging
Published by SPJ Publication
eISSN: 3048-5568
eISSN: 3048-5568
This study explores patient perception and comfort during radiological procedures—an essential but often overlooked component of diagnostic healthcare quality. Patient satisfaction in radiology is multifactorial, shaped by the physical environment, communication with healthcare providers, clarity of procedural explanations, and strategies for anxiety management. A prospective observational study was conducted over 152 patients who were evaluated through structured questionnaires and face-to- face interviews. The results indicate a generally positive perception of radiological services; however, critical deficiencies were identified in several domains. Many patients reported insufficient understanding of procedures, discomfort during imaging, and elevated anxiety—particularly among first-time attendees. In contrast, patients with prior radiological experience reported better comfort and lower anxiety levels. The study also identified demographic trends influencing perception, such as age and educational background. Participants offered several suggestions to enhance comfort and satisfaction, including clearer communication about procedures, improved ambient conditions (e.g., noise control and room design), and greater empathy from radiologic staff. These insights underscore the need for a patient-centered approach in radiology departments. Enhancing patient experience not only improves satisfaction but may also lead to more cooperative behavior, better image quality, and overall increased diagnostic efficiency.
Keywords: Patient perception, patient comfort, radiology satisfaction, procedural anxiety
| DOI: | 10.62502/ijmi/v2i2a18 |
| Journal: | Innovative Journal of Medical Imaging |
| Abbreviation: | Innov. J. Med. Imaging |
| ISSN (Online): | 3048-5568 |
| Volume/Issue: | 2(2) |
| Pages: | 18-24 |